Open Communication!
Team member Robby (not his real name) couldn’t just sit there to be wrongfully accused of whatever caused Lodi to yell this time, so he spoke up and provided corrections.
Team member Robby (not his real name) couldn’t just sit there to be wrongfully accused of whatever caused Lodi to yell this time, so he spoke up and provided corrections.
“The name of the game is speed,” Lodi would always say… … right in the middle of stopping us in the middle of the task because he saw something he doesn’t recognize on our screens. “We have to stop having verbal discussions and let the file do the talking,” is another favorite of his… … but all throughout the day, all throughout the week, he would always call for face-to-face verbal discussions with the file…